As we seek to build greater trust in the relationships that matter, we must also deal with people who don’t deserve our trust. At least not yet, and maybe never.
The first C of trustworthiness: Character. The question being asked of you: “Do you walk your talk?” If you walk your talk, you have integrity. Honesty is aligning your words with reality. Integrity is acting in accordance with your words. When you don’t walk your talk, you’re a hypocrite. People can be hypocritical for a
The biggest communication problem for leaders is the presumption it has occurred. “I sent the email to the team; they got the word.” “I gave the speech; they heard me.” “I explained it to him on the phone; he gets it.” They don’t get it. At least not yet. Why not? You’ve been thinking about
High-Trust Leaders are uncommon. One of the reasons they are uncommon is they are willing to do work that others shy away from: the mundane, the routine, the uncomfortable, the frustrating, the re-do to get it right, the unappreciated, the boring. We often refer to these tasks as “have-to” tasks. Every significant project, mission, role,
Building trust isn’t complicated. It doesn’t require special skills or schooling. It’s simple, but not easy because it requires discipline and consistency. It takes time and demands continual effort to live the 5C’s of trustworthiness. Why should you care? Why should you do this work to become a better leader and teammate? “What’s in it