“Lead from the front.” “You go first.” “Set the example.” “Be the change you want to see in the world.” So you want to be a High-Trust Leader? And you want to develop a high-trust culture in order to truly achieve the exceptional results with a high performance organization? Well, then… you have to go
Category: Thoughts on Trust
High-Trust Leaders never stop building and deepening their trustworthiness. Trust can never be taken for granted. It is built and sustained inside-out by first working on yourself: Character, Commitment, Competence. Then working with others: Connection and Communication. It’s that simple and that hard. How are you doing? How do you know? I’ll leave it to
What could learning to be a successful flight leader have to do with being a successful leader on the ground? Everything. How many leaders do you know who, when promoted to become the “big cheese,” feel they now have the prerogative to change direction and shift gears whenever they desire and it’s up to everyone
A while back I traveled to Juneau on Alaska Airlines to give a presentation. I boarded the airplane and after everyone was seated, the pilot announced he had a warning light in the cockpit that one of the hydraulic pumps had overheated and a maintenance technician was on the way to check it out. After
Joe Gebbia, the founder of Airbnb, gave a TED talk titled, “How Airbnb designs for trust.” Here are some of the lessons and insights he shared: Here’s what we pitched investors: “We want to build a website where people publicly post pictures of their most intimate spaces, their bedrooms, the bathrooms — the kinds of