“Which came first, the chicken or the egg?” The TRUST version: which comes first, trust or vulnerability? I can’t open up and allow myself to be vulnerable until I trust you. I can’t trust you until you show vulnerability. When developing a High-Trust team during the Blue Angels’ pre-season Winter Training, there is as much
Category: Thoughts on Trust
As I write this, we are in the midst of the primaries for the 2018 mid-term elections. Arizona and Florida were last week and Massachusetts and Delaware voters go to the polls next week. All the candidates are trying to earn the trust of the voters by raising mistrust in their rivals. Each speech seems
Last week we lost a former Blue Angel, Bob Brandon, who served on the team 40 years ago. Bob wasn’t one of the jet demonstration pilots. He flew the C-130 Hercules transport aircraft, delivering the support crew and equipment to the show sites each weekend. Like an iceberg, the public views the Blue Angels as
In his book, The Power of Habit, Charles Duhigg talks about keystone habits: Small changes or habits that people introduce into their routines that unintentionally carry over into other aspects of their lives. A keystone habit for building trust is kindness. Want to exercise four of the 5C’s of trustworthiness in one swoop? Make it
In mid-2015, I began a new position as the leader of a relatively small team of 12 people that had suffered through several years of poor leadership. The culture was rife with mistrust and unhappiness. Upon arrival, I began to apply the 5C’s in order to build trust and positive momentum. Character Commitment Competence Connection Communication First,