An agile, dynamic high-trust team requires much more than honesty. It requires candor. Candor is the willingness to speak the truth as you understand it without prompting. At the Navy Fighter Weapons School (aka “Topgun”) and the Navy Flight Demonstration Squadron (aka “Blue Angels”), everyone knows it is their responsibility, their duty to speak up
Category: Communication
It can be hard to hold people’s attention these days. So many distractions! We can do what we can to reduce distractions. For example, be thoughtful when setting up a meeting place, whether it’s for a large group or one-on-one. I know one company that has a bucket in each conference room. When people enter,
In aviation, there is an unwritten rule of respect for pilots who speak calmly and cooly on the radios during emergencies or moments of high stress. The secret to sounding cool is to think about what you want to say before you say it. “Think first and then talk.” Everyone is painfully aware when
The fifth question asked when judging someone’s trustworthiness is “Do I understand you?” It’s difficult to trust someone who you don’t understand. In flying in general, and Naval Aviation in particular, a lot of effort is dedicated to effective communication. Misunderstandings can be deadly if a pilot misunderstands what altitude she is assigned, a tower