Category: Communication

Communication: the stories we assume

Communication is the lubricant of the high-trust engine. In a dynamic relationship when communication is lacking, trust is in jeopardy. During a Blue Angel airshow, the leader is making routine radio transmissions regarding where the formation is and what is coming next (“We’re behind the crowd, setting up the Diamond Roll maneuver”). These messages reassure

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Lubricant of the High-Trust engine: Communication

The fifth question asked when judging someone’s trustworthiness is “Do I understand you?” It’s difficult to trust someone who you don’t understand. In flying in general, and Naval Aviation in particular, a lot of effort is dedicated to effective communication. Misunderstandings can be deadly if a pilot misunderstands what altitude she is assigned, a tower

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