Connection: step off the Hedonic Treadmill

Gratitude is a powerful emotion with many benefits, including better health, improved relationships, and a sense of humility that allows for greater empathy. In contrast, it becomes obvious when you think of someone you know who is ungrateful and carries a large sense of entitlement. Feeling and expressing gratitude helps build trust with those who

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Competence: change have-to to want-to

High-Trust Leaders are uncommon. One of the reasons they are uncommon is they are willing to do work that others shy away from: the mundane, the routine, the uncomfortable, the frustrating, the re-do to get it right, the unappreciated, the boring. We often refer to these tasks as “have-to” tasks. Every significant project, mission, role,

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Charismatic Leader vs. High-Trust Leader

Many times people say things and I’ll think, “YES! That’s what I’m thinking.” During a Knowledge Project podcast, Jennifer Garvey Berger beautifully described the difference between a Charismatic Leader and a Great [High-Trust] Leader: “…So much of leadership ability is about how other people experience themselves in your presence. So, a great [High-Trust] leader has

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WIIFM? Because trust is rewarded.

Building trust isn’t complicated. It doesn’t require special skills or schooling. It’s simple, but not easy because it requires discipline and consistency. It takes time and demands continual effort to live the 5C’s of trustworthiness. Why should you care? Why should you do this work to become a better leader and teammate? “What’s in it

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