Measuring Trust: Getting to YES!

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High-Trust Leaders never stop building and deepening their trustworthiness.

Trust can never be taken for granted.

It is built and sustained inside-out by first working on yourself: Character, Commitment, Competence.

Then working with others: Connection and Communication.

It’s that simple and that hard.

How are you doing? How do you know?

I’ll leave it to you to figure out your own scorecard.

DIY because developing your own scorecard will be a much better result for you than one I give you.  And I don’t want to deprive you of the deep reflection and self-awareness it will take to identify 3-5 metrics to track your trustworthiness.

The KISS Principle applies.

But here’s one to get you started. How many times this week did you get an instant YES to a request?

An instant YES with no hesitation because you’ve done the work to build a high level of trust.

From Seth Godin:


The other day, a friend asked me for a favor. I gave him an instant yes.

The instant yes is precious. It’s earned, it doesn’t last forever, it’s easily abused.

Not the yes of, “I’ll look it over and if it makes sense or fits in my calendar or is profitable then of course, I’ll do it,” but the yes of, “yes.”

Do you want to try our daily special, it’s really good? Do you want to see my new project proposal? Will you come to this event I’m holding? Will you contribute to this discussion? Can I borrow $500?

How many people will give you an instant yes if you ask them? How many times has your organization (or you) earned the privilege of the benefit of the doubt?

The bigger the request, the higher the score for receiving an instant YES.


Be a High-Trust Leader and enjoy the earned privileges and rewards of hearing YES.